Privacy Policy
Last updated: 29 October 2026
1. Who We Are
Kat Can Cars Ltd is an independent garage based at 20d Station Road, Coleshill, Birmingham. We provide car servicing, MOT testing, diagnostics, and vehicle repairs. We are the data controller for the personal information we collect through this website.
2. What Information We Collect
When you use our contact form, we collect your name, telephone number, vehicle registration number, email address, and your message or enquiry. We also collect anonymised usage data through Google Analytics.
3. How We Use Your Information
We use the information you provide to respond to your enquiry or booking request, provide you with a quote for vehicle work, contact you regarding your vehicle service or MOT, and send you service or MOT reminders (only if you have agreed to this). We will never sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases: Legitimate interests — to respond to your enquiry and provide our garage services. Consent — for analytics cookies (you can withdraw consent at any time via our cookie banner).
5. Cookies & Google Analytics
Our website uses Google Analytics 4 to understand how visitors use our site. This service uses cookies to collect anonymised data such as pages visited, time on site, and general location. No personally identifiable information is sent to Google Analytics. Analytics cookies are only activated after you give your consent via our cookie banner.
6. How Long We Keep Your Data
Enquiry and contact form data is retained for up to 2 years, after which it is securely deleted. Vehicle service records may be kept for longer periods for legal and warranty purposes.
7. Your Rights
Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict how we process your data, withdraw consent at any time, and lodge a complaint with the ICO at ico.org.uk. To exercise any of these rights, please contact us by phone or via our contact form.
8. Data Security
We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. Our website uses HTTPS encryption for all data transmission.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to check back periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us by phone on 01675 623302 or visit us at 20d Station Road, Coleshill, Birmingham.